Privacy Policy
Effective Date: July 14, 2026
At Prime Taxi Ride (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website, PrimeTaxiRide.au, or our transportation services.
By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Pickup and Drop-off Locations
- Booking Date and Time
- Flight Details (for airport transfers)
- Special Requests or Notes
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Cookies and Website Usage Data
How We Use Your Information
We use your information to:
- Process and confirm taxi bookings
- Provide airport transfers, tours, and chauffeur services
- Contact you regarding your booking
- Respond to enquiries and customer support requests
- Improve our website and services
- Send booking confirmations and service updates
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Sharing Your Information
Your information may be shared only when necessary with:
- Our professional drivers
- Payment service providers
- Website hosting and technology providers
- Government authorities when required by law
All third parties are expected to handle your information securely and confidentially.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand visitor behaviour
You may disable cookies through your browser settings, although some website features may not function correctly.
Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no internet transmission or electronic storage system is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain booking records
- Meet legal, accounting, and regulatory requirements
When information is no longer required, it is securely deleted or anonymised.
Your Rights
Depending on applicable Australian privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date. Continued use of our website indicates acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Prime Taxi Ride
Website: Primetaxiride.au
Phone: 0437 953 433
Email: rideprimetaxi@gmail.com